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Accessibility Statement


Accessibility statement for Business Gateway Technical Documentation

This accessibility statement applies to the documentation at https://landregistry.github.io/bgtechdoc/.

This website is run by HM Land Registry. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and Voiceover)

We’re also aiming to make the website text as simple as possible to understand.

Get advice from AbilityNet on making your device easier to use if you have a disability.


How accessible this website is

We know some parts of this website are not fully accessible:

  • A number of pages have arrows to indicate expanding a table
  • Some code segments are not focusable
  • A page has the word below to refer to tables
  • A page has partially incorrect heading styles
  • Some lists in tables are not formatted correctly on a page
  • There are issues caused by our Technical Documentation Template

Contact us if you need information on this website in a different format like:

  • accessible PDF
  • large print
  • easy read
  • audio recording
  • braille

Telephone

Telephone: 0300 006 0400, Monday to Friday, 9am to 5pm.

Find out about call charges.

We can also provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Email

channelpartners@landregistry.gov.uk

We aim to respond to emails within 2 working days.


Technical information about this website’s accessibility

HM Land Registry is committed to making its website accessible, in accordance with the Public Sector Bodies (Website and Mobile Applications)(No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 (w3.org) AA standard, due to the non-compliances listed below.

Non-accessibility content

The content listed below is non-accessible for the following reasons.

WCAG 2.2 Accessibility Statement Updates

Non-compliance with the accessibility regulations

Some headings on “A Guide for Developers” page do not have the correct labels. This means assistive technologies will not read the content correctly. This fails WCAG 2.2 AA 2.4.6 (Headings and Labels).

Some labels for input search box missing. This fails WCAG 2.2 A 1.3.1 & 2.5.3 Label in name (Info and Relationships).

Some labels coded within the page will be shown missing. This fails WCAG 2.2 A 3.3.2 Labels or Instructions.

Also, some parts of this website are not fully accessible because of issues caused by our Technical Documentation Template.

All OpenAPI pages are inaccessible. These pages are controlled by a third party owned component.

If any issues arise, please contact our customer support team: https://landregistry.github.io/bgtechdoc/support/contact_us/

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.


What we’re doing to improve accessibility

We are planning on reviewing and fixing the WCAG 2.2 non-compliant issues by October 4th, 2024.


How we tested this website

We tested our Business Gateway Technical Documentation, available at https://landregistry.github.io/bgtechdoc/.

This statement was prepared on December 21st, 2023. It was last reviewed on December 21st, 2023.


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the accessibility requirements, report it to the Customer Support Centre:

Telephone

Telephone: 0300 006 0400, Monday to Friday, 9am to 5pm

Find out about call charges

Email

channelpartners@landregistry.gov.uk

Address

HM Land Registry Citizen Centre, PO Box 74, Gloucester, GL14 9BB


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications)(No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).